Working with Connect you’ll have a dedicated account manager
, who will quickly become an
extension of your company.
We understand your business needs and will ensure that your expectations are always surpassed.
All of our Account Managers have technical backgrounds , we speak your language and most importantly we understand print and packaging. Our client solutions are bespoke to suit your individual requirements, we work in the most efficient way to accommodate your requests. We recognise that we have to earn your business each and every day.
Our team understand the demands placed upon printers by their clients, they will ensure that printing plates are always available to meet your ever decreasing lead-times.
They all have a ‘make it happen’ attitude and enjoy a challenge!
Each day our clients receive an automated email which give details of all live jobs, jobs on approval, jobs on hold and the list of all jobs despatched in the previous 7 days.
This save you precious time phoning and emailing for status updates
Our team work collaboratively towards the same common goal: Customer satisfaction, it’s in their DNA.
We operate a buddy system, this ensures that the same high standards are maintained whenever your account manager is away.